"Our company had tripled over the course of two years and was requiring the addition of many more computers. The environment was previously set up by someone with limited network/computer hardware skills. We had several bouts with virus and spy-ware which continually made our services unreliable for our agents. Upon partnering with a lender we were introduced to SolutionsMark as they had done business previously.

They came in and spent 14 hrs of emergency repair to get our systems operational again. After the initial setup they implemented firewall changes and group policies intended to strengthen our security. We opened our second office and with their help, created a shared network between our offices which include over 60 computers and many networks printers along with an integrated phone solution. We host our own email and web services that provide education and information to our 600 associates.

Our continued relationship with SolutionsMark is threefold:

First, communication, we can reach them almost anytime day or night and have a quick answer as to when our problems or changes can be addressed.

Second, dedication, our problems are their problems and they treat them as such, staying until the job is complete and our systems are back online.

Lastly, knowledge, we pay them to complete the job in the minimal amount of time, and we do not pay for learning curves or experimentations."

Sincerely,

Eric S. Reed

(President)

Realm Professionals